‼️ Please note that the product ID was not added until the week of 6/9/2025. If you're having difficulty with any products prior to this date, please feel free to contact our support team at hello@theavenueshops.com or by using our chat box in the bottom right corner. Some products that were impacted in the past will have a direct link in the description.
If you're ever having trouble locating an item in your CommentSold Dropship Catalog—or if you’re working outside our support hours—you can quickly access the exact item you need using its Product ID.
Here’s how to do it step by step:
✅ Step 1: Locate the Product ID on avenueshops.com
We’re now adding Product IDs to the product description metadata on our wholesale site to make things easier for you.
Just head to avenueshops.com, find the item you're interested in, and look for the Product ID in the description area.
The Product ID is a 5 or 6-digit number (example:
12345). (Total digits may vary)
✅ Step 2: Navigate to the Full Catalog in CommentSold
To find this item inside your CommentSold Dropship Catalog:
Log in to your CommentSold dashboard.
In the left-hand menu, click Dropship.
At the top of that page, click the Full Catalog tab.
Click on any product in the catalog to open its details page.
✅ Step 3: Swap the Product ID in the URL
Once you’re on a product page:
Look at the URL in your browser's address bar. It will end in a number (like
/12345).Replace that number with the Product ID from the wholesale site.
Example:
If your URL is:
https://yourshop.commentsold.com/dropship/catalog/products/987654
And your desired Product ID is 123456, update it to:
https://yourshop.commentsold.com/dropship/catalog/products/123456
Hit Enter, and you’ll go straight to that product!
Below is a screen recording to help you navigate this process:
⚠️ What if you see an error message?
If you try to pull up a Product ID and see this message:
"The requested product either doesn't exist, or has been archived and is no longer available for sale."
Don’t worry—this usually means the product hasn’t been released to free members yet.
These items are often part of an Ave+ exclusive release. If you'd like access to these products (plus several other perks), you can sign up for Ave+ at any time here:
👉 Join Ave+ Membership
Curious about what’s included in each membership? You can compare the benefits of Ave+ and free membership here:
👉 Ave vs. Free Membership – Release Schedule & Rules
🙌 Why This Helps
We know that finding the exact item you want in the catalog can sometimes be tricky—especially if you’re working late nights or weekends and support is unavailable. By using the Product ID, you can:
Quickly pull up the correct item
Avoid waiting for support
Add products to your shop with ease
This is a great trick to keep in your back pocket for smoother launch prep and fewer headaches 💡
Please don't hesitate to reach out to our support team if further help is needed. Email hello@theavenueshops.com or use our chat feature.